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Privacy Policy

Last updated: 2026.1.23

This Privacy Policy describes how Conscience Technology (currently operating as Conscience Partners, name change pending) ("Company," "we," "us," or "our") collects, uses, stores, and discloses information when you use our services. This Privacy Policy applies to our Nora AI Risk & Auto-Healing Platform, including our website, cloud services, APIs, SDKs, dashboards, and related offerings (collectively, the "Services"). Our Services are intended for business and professional use only.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We may collect information you voluntarily provide, including:

  • name
  • business email address
  • company name and role
  • account credentials (stored in hashed form)
  • billing and payment information
  • customer support communications

Payment information is processed by third-party payment providers (e.g., Stripe) and is not stored by us.

1.2 Customer Data (B2B Service Data)

When using the Services, customers may submit or generate:

  • AI prompts, responses, and decision logs
  • system traces, metadata, and evaluation results
  • operational and performance signals

This data ("Customer Data") may include personal information depending on customer usage.

  • Customers act as the data controller
  • We act as a service provider / data processor for such data, except where otherwise specified by contract

1.3 Automatically Collected Information

We automatically collect technical and usage information, including:

  • IP address
  • device and browser type
  • operating system
  • timestamps and usage patterns
  • error, audit, and performance logs

This information is used for security, reliability, and service improvement purposes.

2. HOW WE USE INFORMATION

We use information to:

  • provide, operate, and maintain the Services
  • authenticate users and manage accounts
  • detect, evaluate, and prioritize AI risks
  • execute configured auto-healing actions
  • improve service performance and reliability
  • provide customer support and service communications
  • comply with applicable laws and regulations

We do not sell personal information.

3. AI MODEL TRAINING & DATA USAGE (IMPORTANT)

3.1 Limited Model Improvement

Subject to customer configuration, contractual agreement, and applicable law,

we may use certain Customer Data to improve the Services, including:

  • improving accuracy of risk detection and evaluation models
  • improving prioritization and auto-healing logic
  • improving system reliability and performance

3.2 Scope Limitations

Unless explicitly agreed in writing:

  • Customer Data is not used to train or fine-tune general-purpose or foundation AI models
  • Training is limited to risk, evaluation, and operational models
  • Data is aggregated, anonymized, or de-identified where reasonably practicable

3.3 Customer Control

Customers may:

  • opt out of model training usage
  • restrict categories of data used
  • request deletion or anonymization

Opting out does not affect core service functionality.

4. DISCLOSURE OF INFORMATION

We may share information with trusted third parties who provide services on our behalf, including:

  • cloud infrastructure providers
  • monitoring and security services
  • billing and payment processors
  • customer support tools

All such providers are contractually required to protect information and use it only for authorized purposes. We may also disclose information:

  • to comply with legal obligations
  • in connection with a merger, acquisition, or asset sale

5. DATA RETENTION

We retain personal information only for as long as necessary to:

  • provide the Services
  • fulfill contractual and operational requirements
  • comply with applicable laws

Customer Data is deleted or anonymized after service termination unless retention is required by law or agreed otherwise.

6. DATA SECURITY

We implement reasonable administrative, technical, and organizational measures to protect information, including:

  • access controls
  • encryption in transit
  • audit logging
  • least-privilege access

No system is completely secure, and we cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

7.1 United States

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to:

  • access personal information
  • request deletion or correction
  • opt out of certain data uses

We do not sell personal information.

7.2 Singapore (PDPA)

Individuals may request:

  • access to personal data we hold
  • correction of inaccurate personal data

Requests may be subject to exceptions under applicable law.

7.3 South Korea (PIPA)

Individuals may request:

  • access to personal information
  • correction or deletion
  • suspension of processing

We will respond in accordance with applicable Korean data protection laws.

8. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. INTERNATIONAL DATA TRANSFERS

Information may be processed in the United States, Singapore, South Korea, or other jurisdictions where we or our service providers operate.

We take reasonable steps to ensure appropriate safeguards for such transfers.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be effective upon posting.

Continued use of the Services constitutes acceptance of the updated Privacy Policy.

11. CONTACT US

Conscience Technology (currently operating as Conscience Partners)

Email: privacy@conscience.technology

Address: 190, Galmaejungang-ro, Guri-si, Gyeonggi-do, 11901, Rep. of KOREA